Terms and Conditions

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Welcome to Oh So Fresh. These Terms & Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Website Use

1.1 Eligibility

You must be at least 18 years old to use our website and place orders. By using our website, you represent and warrant that you are at least 18 years old.

1.2 User Account

To place orders or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Prohibited Activities

You agree not to:

Use the website for any unlawful purpose.

Interfere with or disrupt the website or servers.

Attempt to gain unauthorized access to any part of the website.

2. Product Information

2.1 Product Descriptions

We strive to provide accurate and up-to-date product descriptions. However, we do not guarantee that all descriptions are error-free. If you have any questions about our products, please contact us.

2.2 Pricing

Prices are listed in GBP (£) and are subject to change without notice. The price at the time of purchase will be the price charged to you.

2.3 Availability

Product availability is subject to change. We reserve the right to limit quantities or refuse orders.

3. Orders and Payment

3.1 Order Acceptance

We reserve the right to accept or decline any order at our discretion. If we decline your order, we will notify you and refund any payments made.

3.2 Payment

Payments are processed through our secure payment gateway. We accept various payment methods, including credit/debit cards. You are responsible for ensuring that your payment information is accurate and up-to-date.

3.3 Shipping

We will ship your order to the address provided. Delivery times are estimates and may vary. We are not responsible for delays caused by third-party carriers.

4. Returns and Refunds

4.1 Returns

Due to the nature of our products, we do not accept returns. If you receive a damaged or incorrect item, please contact us within 7 days of receipt for assistance.

4.2 Refunds

Refunds will be processed for damaged or incorrect items. Please contact us with details of the issue, and we will provide instructions for obtaining a refund or replacement.

5. Intellectual Property

5.1 Ownership

All content on our website, including text, images, and logos, is the property of Oh So Fresh and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

5.2 User Content

By submitting content to our website, you grant us a perpetual, non-exclusive, royalty-free license to use, reproduce, and display such content.

6. Limitation of Liability

6.1 Disclaimer

Our website and products are provided on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our website or products.

6.2 Limitation of Liability

To the fullest extent permitted by law, Oh So Fresh shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

7. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Scotland. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: [Email Address]

Phone: [Phone Number]

Address: [Business Address]

Thank you for visiting Oh So Fresh. We appreciate your business!