Privacy Policy

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Oh So Fresh is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

When you place an order, contact us, or subscribe to our newsletter, we may collect the following personal information:

Name

Email Address

Phone Number

Shipping and Billing Address

Payment Information (processed securely by our payment gateway)

1.2 Usage Data

We also collect information about your visit to our website, including:

IP Address

Browser Type

Pages Viewed

Time and Date of Visit

Referring Website

1.3 Cookies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device. You can manage cookie settings through your browser.

2. How We Use Your Information

2.1 Order Processing

We use your personal information to process and fulfill your orders, including shipping and handling, and to provide customer support.

2.2 Communication

We may use your contact information to send you updates about your order, respond to your inquiries, and inform you about promotions and new products. You can opt-out of marketing communications at any time.

2.3 Website Improvement

Usage data helps us improve our website and tailor our content to better suit your preferences.

3. How We Protect Your Information

3.1 Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or destruction.

3.2 Payment Security

Payment transactions are processed securely through our payment gateway provider. We do not store your credit card information.

4. Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us with order fulfillment, payment processing, and website hosting. These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Rights

5.1 Access and Correction

You have the right to access, correct, or delete your personal information. To make a request, please contact us using the details provided below.

5.2 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

5.3 Data Portability

You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [Email Address]

Phone: [Phone Number]

Address: [Business Address]

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.